How do we book you?

Booking reservations are offered on a first-come, first-served basis. We require a signed contract and a 50% non-refundable retainer to secure your date. Here are the steps to book your project:

1) Fill out the website contact form with your project's information

2) Set up a time for a complimentary 15-minute call to discuss your specific needs in more detail

3) Photographer sends an Estimate for you to review

4) Photographer provides a courtesy hold on your date (good for 3 business days)

5) Client submits a signed Agreement and a non-refundable 50% retainer within 3 business days. Payment is accepted via cash, business check, ACH transfer, Zelle or credit card. 

6) Follow up consultation to discuss logistics, creative, insurance requirements, scope changes, shot list, schedule, and other project-specific details. 

7) Photographer conducts a site visit (if necessary).

8) Client submits the 50% balance two weeks before the project date.

9) Client submits the final schedule and shot list to photographer one week before project date.

10) Photographer delivers up to one dozen social media selects 24 hours after the event concludes.

11) Photographer delivers proofs within 3 business days (Headshots, Portraits & Branding).

12) Photographer delivers remainder of the images within 3-5 business days (Events) and 7 business days (Headshots, Portraits & Branding).

13) Photographer archives your images for a period of 6 months.

**Due to high demand, our availability during major conferences* books quickly. Please inquire for availability. (*Dreamforce, VM World, Game Developers Conference, Oracle World, Adobe MAX, Adobe Summit, Red Hat Summit, IBM Think, RSA Conference, Developer Week, SmashingConf, CES, Programmatic I/O, Google Cloud Next, Dell Technologies World, Cisco Live, HPE Discover, AWS re:Inforce, Black Hat USA, Apple Developers Conference, Apple Retail Leadership Conference, Microsoft Ignite, etc). What kind of a look can we get for our headshots?

What kind of a look can we get for our headshots?

We offer backdrops in many colors. You may also choose to use the interior of your office location as a backdrop.

Will you come to our business location?

Yes. We need a space of about 10’x15’ to set up our equipment (lights, stands, tripod, backdrop, posing stool, etc). Don’t have a dedicated space to capture headshots? Consider using a conference room, exercise/nursing area, or lobby. For clients who prefer their headshots be captured outdoors, we need access to open shade in a secure area to provide safety to our team and your guests. *Due to the increase in theft/violent crime against photographers in the Bay Area, we will consider outdoor photography projects on a case-by-case basis.

Do you have a studio we can come to?

Yes, we have a studio located in San Francisco’s Soma district near 5th and Harrison.

How many headshots can you capture in a day?

The amount of time we spend on a headshot depends on a few variables: headcount, time frame, and client preference. The more time we have per person, the more options of expression and posing the subject will have to choose from.

Most Headshot Days schedule employees in 15 minute increments where we have 5 minutes to prep, 5 minutes to photograph, and 5 minutes to select the final image.

For Headshot Days at conferences or large new hire events, we can photograph up to 30 people per hour. This increased volume provides fewer images to select from and does not include vanity retouching.

Who handles scheduling for headshots?

We work with your Office Manager to create a schedule for the day. You are then responsible for managing time slots for each headshot subject in advance. We recommend using either Acuity Scheduling or Google Docs.

What should I wear/how do I prepare for my headshots?

Check out our “Tips for a Great Headshot” page for all the details including outfits, hair and makeup. Make up artists can be provided on request for an additional fee.

Do you offer help with hair, make up or wardrobe ?

Our studio and on-location sessions offer a “Primp Station” which is a self-serve selection of grooming items, such as a mirror, hair spray, dry shampoo, combs, make up remover, oil blotting sheets, eye glass cleaner, hair ties, and bobby pins. We can also add a hair & makeup artist or stylist to your session on request for an additional fee.

How do we pick our final images?

When time allows, we will review your images with you right after being photographed and you will make your selection before you leave your session. In cases where this is not an option or preferable, low resolution, watermarked proofs will be available online within 48 hours for your review. You will have 3 business days to select your final image(s). If final selections are not made within that timeframe, the photographer will make the selections for the client.

How many images do I receive?

This depends on the package you’ve chosen. Typically, anywhere from 1-3 images per person. Additional digital images may be purchased. Pricing is $150 for one image, $125 each for two images, and $100 each for 3 or more images.

How quickly will I receive my images?

Full-resolution retouched images are delivered within 5 business days after receiving your image selections. Faster delivery times are available with a RUSH fee.

What kind of retouching is included with headshots?

Light digital refinements are included with all headshots at no extra cost, and include contrast, color, sharpness, saturation, exposure and brightness. Some headshot packages also include light skin softening, minor teeth whitening, and minor blemish removal.

Advanced cosmetic retouching is available for an additional investment. Advanced retouching includes: removal of reflections from eyeglass lenses, lightening shadows under eyes, softening wrinkles, whitening teeth, removing stray hairs, removing lint from shirts, correction of deep wrinkles and sagging skin, double chins, slimming of faces and other body parts, fixing ill-fitting or dirty/wrinkled clothing, head swaps, eye swaps, lazy eyes, eye bags, distortion on eyeglasses, stubble and redness from faces, removing braces, swapping backgrounds, adding/removing people, etc.

What rights do I get with the images?

We deliver a non-exclusive, non-commercial/advertising image license for all headshots. This means, you can use the images for personal use, PR, editorial, social media, LinkedIn, online dating, company website and email, pitch decks, speaker bios, educational presentations, editorial features, internal communications publications or presentations, news broadcasts, and documentaries. Commercial use is not included and includes any form of advertisement, advertorial, billboard, transit ad, book jacket, sponsored ad, etc. If you need a commercial license, just let us know, and we can provide custom pricing. Not sure what your intended use qualifies as? Just ask!

What is your fee for headshots?

Our fees are customized based on the client’s needs. Our headshot package fee pricing can be found on our Pricing page.

What does your headshot fee include?

• One photographer
• Professional grade camera and lighting equipment
• Background/location of your choice
• Self-Serve Primp Station (mirrors, table, disposable combs, oil blotting pads, hair spray, dry shampoo, lens cleaner) 
• Pre-production and meetings
• Culling, editing and Standard retouching
• Image gallery, transfer and archiving
• High resolution JPG files within 5 business days
• Non-commercial image license
• Sales tax
• $2M certificate of insurance

What items will cost extra?

• Custom backdrop colors or multiple backdrop options
• Custom or multiple locations
• Additional or specialized equipment
• Overtime
• Airfare, hotel, parking
• Site visits
• Travel beyond San Francisco, Oakland, Emeryville, Berkeley and Alameda
• Crew: Hair and make up artists, assistants, additional photographers, digital techs, etc
• Advanced retouching
• Expanded image licensing
• Overtime
• NDA
• Copyright transfer agreements
• RUSH delivery (same day, next day, or 2 day)
• Credit card transaction fees
• Sales tax on tangible goods

Where can we learn more about your booking, cancellation and other policies?

You can read our full Terms & Conditions here. Please familiarize yourself with these terms before booking.  

Studio Location:

Address is 185 Clara Street, San Francisco, CA 94107. Nearest major intersection is 5th & Harrison. Parking tips:

• Clara Street: Free, 2-hour limit, but can be difficult to find. Meter maids are aggressive and will ticket anyone parked longer than two hours. Tickets are $102.  

• Harrison Street: Metered, 3-hour limit. Approximately $3.50 per hour.

• Whole Foods garage: One block away at 4th & Harrison Street. 90 minutes free with purchase.

• *Do not park in red, white or blue curb areas or block driveways/garages. You will be ticketed or towed.  

When you arrive:

• Buzz “Rebecca Wilkowski” on the building’s exterior intercom system. You will be buzzed into the lobby.
• Walk up the stairs. Stay to the right. Studio B is the 2nd door on your right.
Running late or lost? Call me at (347) 413-4747

What to Expect:

When you arrive for your studio session, we’ll sit and chat for a few minutes. We’ll cover my process and how I work. I’ll show you a few posing tips. And we’ll chat about your goals, special requests, or any concerns about being photographed. We’ll then review your wardrobe choices and make selections. You will then change into your wardrobe and touch up your hair and makeup. We’ll put on some music you like, and your session will begin! After a short period, we’ll stop to look at what we’ve captured to make sure we’re on the right track. We will discuss any edits that need to be made and resume photography of the remaining looks. Once the photography is complete, we’ll sit down to review and select your favorite photos. Your favorite images will then be sent off for retouching. You will be presented with proofs of the retouching which you can either accept or return for one round of revisions. Your final high-resolution retouched image is then delivered to you via your online image gallery.

How do we book you?

Booking reservations are offered on a first-come, first-served basis. We require a signed contract and a 50% non-refundable retainer to secure your date. Here are the steps to book your project:

1) Fill out the website contact form with your project's information

2) Set up a time for a complimentary 15-minute call to discuss your specific needs in more detail

3) Photographer sends an Estimate for you to review

4) Photographer provides a courtesy hold on your date (good for 3 business days)

5) Client submits a signed Agreement and a non-refundable 50% retainer within 3 business days. Payment is accepted via cash, business check, ACH transfer, Zelle or credit card. 

6) Follow up consultation to discuss logistics, creative, insurance requirements, scope changes, shot list, schedule, and other project-specific details. 

7) Photographer conducts a site visit (if necessary).

8) Client submits the 50% balance two weeks before the project date.

9) Client submits the final schedule and shot list to photographer one week before project date.

10) Photographer delivers up to one dozen social media selects 24 hours after the event concludes.

11) Photographer delivers proofs within 3 business days (Headshots, Portraits & Branding).

12) Photographer delivers remainder of the images within 3-5 business days (Events) and 7 business days (Headshots, Portraits & Branding).

13) Photographer archives your images for a period of 6 months.

**Due to high demand, our availability during major conferences* books quickly. Please inquire for availability. (*Dreamforce, VM World, Game Developers Conference, Oracle World, Adobe MAX, Adobe Summit, Red Hat Summit, IBM Think, RSA Conference, Developer Week, SmashingConf, CES, Programmatic I/O, Google Cloud Next, Dell Technologies World, Cisco Live, HPE Discover, AWS re:Inforce, Black Hat USA, Apple Developers Conference, Apple Retail Leadership Conference, Microsoft Ignite, etc).

How many photographers will you send?

The number of photographers is based on several factors: guest count, shot list and number of hours booked.

How quickly will I receive my images?

We deliver up to 1 dozen social media images 24 hours of the event ending at no extra charge. The remainder of the images are delivered as high resolution JPG files within 3-5 business days. Faster delivery times are available with a RUSH fee.

What rights do I get with the images?

We deliver a non-exclusive, non-commercial/advertising image license for all headshots. This means, you can use the images for personal use, PR, editorial, social media, LinkedIn, online dating, company website and email, pitch decks, speaker bios, educational presentations, editorial features, internal communications publications or presentations, news broadcasts, and documentaries. Commercial use is not included and includes any form of advertisement, advertorial, billboard, transit ad, book jacket, sponsored ad, etc. If you need a commercial license, just let us know, and we can provide custom pricing. Not sure what your intended use qualifies as? Just ask!

What does your event coverage include?

• Photography coverage by one photographer
• Professional grade camera equipment
• Pre-production, meetings, prep day
• Culling and editing
• Image gallery, transfer and archiving
• Social media selects delivered 24 hours after event ends
• High resolution JPG files within 3-5 business days
• Non-commercial Image license
• Sales tax
• $2M certificate of insurance

What items will cost extra?

• Additional hours of photography coverage
• Overtime
• Site visits
• Additional or specialized equipment
• Airfare, hotel, parking
• Travel beyond San Francisco, Oakland, Emeryville, Berkeley and Alameda
• Crew: Hair and make up artists, assistants, additional photographers, digital techs, etc
• Advanced retouching
• Expanded image licensing
• RUSH delivery (same day, next day, or 2 day)
• NDA
• Copyright transfer agreements
• Credit card transaction fees
• Sales tax on tangible goods

Where can we learn more about your booking policies?

You can read our full Terms & Conditions here. Please familiarize yourself with these terms before booking.

What are your fees? Do you offer discounts?

Fees vary by job type and scope. You can view pricing on our Rates Page. Due to the high cost of running a small business in the Bay Area, we do not offer discounts. We do, however, offering pricing incentives to clients who book commit to booking us regularly (monthly, quarterly), who hire us for multi-day projects, or who send us referrals to new clients.

What forms of payment do you accept:

Cash, Business Check, Zelle, Venmo, ACH transfer or credit card (the latter has a 3% transaction fee). Sales tax is waived for digital delivery of files.

Are you insured?

Yes, we carry a $2M liability policy through the Hartford. We can provide Certificates of Insurance on request.

What areas do you serve?

We serve San Francisco, Marin, East Bay (Oakland, Emeryville, Berkeley, Alameda) and Silicon Valley (San Jose, Palo Alto, Mountain View, Cupertino, Sunnyvale, Menlo Park, Los Altos, Los Gatos, Fremont, Saratoga, Redwood City, Santa Clara, San Carlos, Morgan Hill, Atherton, Campbell, Woodside, Belmont and San Mateo). Any destination within San Francisco, Oakland, Alameda or Emeryville is included at no extra charge. For travel farther afield, a travel fee will apply. Please inquire for details.

What if our event starts late/goes long?

We aim to be on-site early so we are unpacked and ready to begin at our scheduled shoot time. We provide a 15 minute grace period for events that start late or go long. Additional time beyond this grace period will be billed as an additional fee.

We have VIP guests or otherwise sensitive content. Will you sign an NDA?

Yes, we frequently work with VIPs and proprietary/sensitive content. We are happy to sign an NDA and otherwise protect/limit access to the images from your project.

Where can we learn more about your booking policies?

You can read our full Terms & Conditions here. Please familiarize yourself with these terms before booking.